Terms of Service

These Terms of Service ("Terms") govern your access to and use of Jotease — the website, application and meeting-recording / content-generation services (the "Services"). Jotease is operated as an independent service under the name "Jotease" ("Jotease," "we," "our," "us"). By creating an account or using the Services you agree to these Terms. If you do not agree, do not use the Services.

These Terms should be read together with our Privacy Policy, which explains how we handle personal data.

1. Eligibility & accounts

• You must be at least 18 years old and able to form a binding contract.
• Access is currently invite-only; you may only create an account with a valid invitation.
• You are responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately at salem@jotease.com of any unauthorised use.
• If you use the Services on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms.

2. The Services

Jotease dispatches a bot to join your Zoom, Google Meet or Microsoft Teams calls, records and transcribes them, and uses AI to generate summaries and ready-to-post LinkedIn content (text and images). You can edit, approve, schedule and — where you connect LinkedIn — publish that content. We may add, change or remove features at any time.

3. Acceptable use

You agree that you will not:

• Record any meeting without a valid legal basis, or without providing every participant the notice and obtaining any consent required by the laws applicable to you and to each participant's jurisdiction (see Section 4).
• Use the Services to capture, store or publish content that is unlawful, defamatory, harassing, hateful, infringing, or that violates anyone's privacy or intellectual-property rights.
• Record or process special-category data (e.g. health, religious or political information) without an appropriate legal basis.
• Attempt to disable, circumvent or disguise the in-meeting recording disclosures (bot name, chat notice, on-screen tile).
• Reverse-engineer, scrape, overload, probe or attempt to gain unauthorised access to the Services or their infrastructure.
• Resell, sublicense or provide the Services to third parties except as expressly permitted.
• Use the Services to build a competing product or to train machine-learning models.

We may suspend or terminate accounts that breach these rules, and may remove content that we reasonably believe violates them or the law.

4. Recording consent & your responsibilities

Recording laws vary by country and by US state. Some jurisdictions require the consent of all parties to a call. Before each recording you must confirm that you have the legal right to record and that you will inform participants that an AI notetaker is present.

You — not Jotease — are solely responsible for complying with all recording, wiretapping, data-protection and privacy laws that apply to you and to every participant, and for obtaining any additional consent those laws require. We keep an audit record of your consent acknowledgement (timestamp, IP and device), which you can view in Settings → Recording consent log. This record evidences your acknowledgement but does not transfer legal responsibility to us.

5. AI-generated content & accuracy disclaimer

The Services use third-party AI models to generate transcripts, summaries, posts and images. AI output is produced automatically and may be inaccurate, incomplete, misleading or may misattribute statements. Transcripts may contain errors, and generated posts may not reflect what was actually said or intended.

• AI output is provided for your review only. You must review, verify and edit any content before relying on it or publishing it under your name.
• You are solely responsible for anything you publish, including its accuracy and its impact on the privacy or reputation of people mentioned in it.
• Jotease does not warrant that AI output is accurate, fit for any particular purpose, or free of errors, and provides no professional (legal, financial, medical or other) advice.

6. Your content & ownership

You retain all rights to your meeting recordings, transcripts and the content you create or approve ("Your Content"). You grant Jotease a limited, worldwide, non-exclusive licence to host, process and transmit Your Content solely to operate and provide the Services to you (for example, sending transcripts to our AI providers to generate the output you request). We do not use Your Content to train AI models. Jotease and its software, branding and design remain our property.

7. Third-party integrations

The Services rely on third parties (including Recall.ai, Anthropic, OpenAI, Emergent, Stripe, Resend, and optional calendar / LinkedIn connections). Your use of those integrations is also subject to their terms. We are not responsible for third-party services or for outages, changes or errors on their part.

8. Plans, billing & usage

• Paid plans are billed in advance via Stripe on a recurring basis until cancelled.
• Usage beyond your plan's included hours is billed at the overage rate shown in-app; we notify you as you approach your allowance.
• Except where required by law, fees are non-refundable. You can cancel at any time; access continues until the end of the current billing period.
• We may change pricing with reasonable notice; changes apply from your next billing cycle.

9. Availability & "as is"

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy and non-infringement. We do not guarantee uninterrupted or error-free operation, that a bot will successfully join every meeting, or that any recording, transcript or generated content will be captured or produced.

10. Limitation of liability

To the fullest extent permitted by law, Jotease and its operator will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill, or reputation, arising out of or related to your use of the Services — including any reliance on AI-generated content or any failure to record a meeting.

To the extent liability cannot be excluded, our total aggregate liability for any claim is limited to the greater of (a) the amount you paid us for the Services in the three (3) months before the event giving rise to the claim, or (b) €50. Nothing in these Terms excludes liability that cannot be excluded by law (for example for death or personal injury caused by negligence, or for fraud).

11. Indemnity

You agree to indemnify and hold Jotease and its operator harmless from any claims, damages, losses and costs (including reasonable legal fees) arising from Your Content, your use of the Services, your publication of AI-generated content, or your breach of these Terms or of any recording / data-protection law.

12. Suspension & termination

You may stop using the Services and delete your account at any time from Settings → Delete account. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Services or other users. On termination, the licences you granted end and your data is deleted in line with our Privacy Policy.

13. Governing law

These Terms are governed by the laws of the European Union and of the operator's country of establishment within the EU, without regard to conflict-of-laws rules. Mandatory consumer-protection rights available to you in your country of residence are unaffected. Disputes will be subject to the courts of that jurisdiction, except where mandatory law grants you the right to bring proceedings elsewhere.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email and / or an in-app notice. The "Last updated" date above always reflects the most recent revision. Continued use of the Services after a change means you accept the revised Terms.

15. Contact

Questions about these Terms:
salem@jotease.com

Jotease · postal contact address available on request.